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Customer and Technical Support
TELL ME MORE® Customer Service Representatives, Product Support Analysts and Technical Support Engineers can be contacted for customer assistance on inquiries about courses, orders, invoicing, payments and assistance on products including troubleshooting and content issues.
Phone Inquiries:
888.388.3535
Education and Libraries
Support:
- Libraries: Ustechsupport@auralog.com
- Higher Education Online Solutions: campussupport.us@auralog.com
- K-12 Online Solutions: eduonlinesupport.us@auralog.com
- Installed LAN and CDROM Solutions: educdsupport.us@auralog.com
Quick Start Guides:
- TELL ME MORE® Campus Quick Start Guide
- TELL ME MORE® Education Online Student Quick Start Guide
- TELL ME MORE® Education Online Teacher Quick Start Guide
- TELL ME MORE® Libraries Quick Start Guide
Frequently Asked Questions:
- K-12 Technical Frequently Asked Questions
- Higher Education Technical Frequently Asked Questions
- Libraries Technical Frequently Asked Questions
- Libraries Patrron Technical Frequently Asked Questions
- Libraries Program Frequently Asked Questions
Supporting Documentation:
Getting Started Presentations:
- Spanish:http://c03.tellmemorecampus.com/Presentation/ESP/default.htm - Spain
- German:http://c03.tellmemorecampus.com/Presentation/ALL/default.htm - German
- Italian: http://c03.tellmemorecampus.com/Presentation/ITA/default.htm - Italian
- Russian: http://c03.tellmemorecampus.com/Presentation/RUS/default.htm - Russian
- Portuguese:http://c03.tellmemorecampus.com/Presentation/POR/default.htm - Portuguese
- Brazil:http://c03.tellmemorecampus.com/Presentation/BRA/default.htm - Brazil Portuguese
- French: http://c03.tellmemorecampus.com/Presentation/FRA/default.htm - French
- Hungarian: http://v7.e-tmm.com/Presentation/HUN/default.htm - Hungarian
- Dutch: http://v7.e-tmm.com/Presentation/DUT/default.htm - Dutch
- Polish: http://v7.e-tmm.com/Presentation/POL/default.htm - Polish
- Turkish: http://v7.e-tmm.com/Presentation/TUR/default.htm - Turkish
- Japanese: http://v7.e-tmm.com/Presentation/JPN/default.htm - Japanese
- Chinese Mandarin –Simpified: http://v7.e-tmm.com/Presentation/CHS/default.htm - Chinese Simplified Mandarin
- Chinese Mandarin –Traditional: http://v7.e-tmm.com/Presentation/CHT/default.htm - Chinese Traditional Mandarin
Support:
Quick Start Guides:
Support:
- Corporate and Government: corporatesupport.us@auralog.com
Quick Start Guides:
Frequently Asked Questions:
Overview Presentations:
- German: http://www.tellmemorecorporate.com/Presentation/ALL.html
- Spanish: http://www.tellmemorecorporate.com/Presentation/ESP.html
- French: http://www.tellmemorecorporate.com/Presentation/FRA.html
- Italian: http://www.tellmemorecorporate.com/Presentation/ITA.html
- Dutch: http://www.tellmemorecorporate.com/Presentation/DUT.html
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